What are Reward Points?
This is our way to say thank you to our loyal customers for shopping with us. Reward points are collected and can be used towards your future purchases with us. You can earn reward points for all purchase you make online as well as bonus points for other actions such as referring a friend.
How do I earn points?
Simply make a purchase online and automatically earn reward points which will be added to your account. For every $10 you spend you’ll earn 10 Reward Points.
Sign-up and Subscribe
Sign-up and subscribe to our email newsletter for the first time and we'll automatically add 100 bonus reward points. When subscribing to our newsletter you gain access to our latest specials and exclusive offers.
Refer a Friend
Receive $5 store credit when you invite your friends and family? This is our way to say.......Thank You!
What are my reward points worth?
20 Rewards Points = $1 which can be used towards any future purchases online.
Your Rewards Points Activity Dashboard
To view your current activity and rewards points please click on the icon located at the bottom right of your screen. You will see the following icon. When you click on the "Rewards" icon you can then browse and select the available options.
How do I Redeem My Reward Points?
Once you have clicked on the "Rewards" icon at the bottom right of your screen you will see the following example.
Frequently Asked Questions
Do I have to be registered to earn Points?
Yes, you need to be registered to earn and spend Reward Points. Registering an account is easy, and can be done prior to placing your first order, or as part of the checkout process. Once you're registered, simply sign in to your account before placing any orders. Each time you make a purchase you’ll then automatically earn Points, which will be available for you to use at checkout on future orders.
When will my Points be available to use?
For online purchases, any Reward Points earned will be available as soon as your order has been placed. You can check your balance at any time my clicking on the "Rewards" icon at the bottom right of your screen. You will need to be logged into your account.
Do my Reward Points expire?
Yes, any unused Reward Points expire after 6 months (180 days). We’ll email you 10 days before your Points are due to expire to make sure you don’t miss out.
Where can I use my Reward Points?
You can redeem your Reward Points online through www.vitahealth.co.nz
Can I use my Points as a part-payment for a purchase?
Yes definitely. Points can be used to pay for part of your purchase in conjunction with other payment methods such as credit cards, PayPal and AfterPay.
How do I redeem my Points online?
Once you have redeemed your reward points and turned them into store credit you can use your store credit to go towards your next purchase.
If you have any questions please do not hesitate to contact us. We are here to help.